Work safety

Standard:
Avoid accident or injury for HSKP Employees while working.

Procedures :

· Safety is an issue that will never be over emphasized. Safety for employees and guest is of the most importance.

· Employees should be reminded that any dangerous condition must be reported to supervisor.

· Be careful to avoid unnecessary injury for yourself as well as for guests.

· It is our duty and responsibility to work quickly as set forth by the hotel.

· There are some emergencies that occur in a hotel such as bomb threats or critical medical situations. Make sure you are prepared to react appropriately upon these situations. When these situations occur, security should be called immediately and informed of nature, location of the emergency and your name.

· It is also the responsibility of each employee, specially R/A to report any unsafe conditions in the area. This can prevent electrical shocks or furniture falling over you while working.

· Remember : No matter how small the accident is, it should be reported.

Safety tips for cleaning/ working in a guestroom:

a) Lifting: Safety suggestions.

1. Test weight of object before lifting.

2. Put one foot alongside object, one foot behind for balance.

3. Keep back straight, bend knees. Put weight on your legs because they can take it better than your back.

4. Use palms for a firm grip (hold), not just fingers.

5. Draw object close and tuck in arms and elbows to keep body weight balance

b) Dress for safety:

1 - Safety suggestions.

· Close toes, low heeled shoes enable stake fast on ground.

· Leave jewellery that can scratch things or be tangled at home.

· Keep key rings around waist or in pocket.

2 - Parking carts for balance:

· Park the wet towel (heaviest linen) on bottom of cart.

· Nothing should be overhung at edge of the cart.

· If cart too heavy or over load, remove some items not needed yet.

3 - Moving cart to stop falls:

· Push: Do not pull heavy carts.

· Place cart in doorway facing the room you are working in.

4 - Opening and closing the doors

· Be aware when opening and closing a guest door, air pressure from opened window can force door closed to you.

· Use the door stop to keep door open and avoid door slam.

· Mind you hands or fingers not to be jammed when pulling doors from side.

5 - Cleaning your traffic flow in the room.

· Move anything on your way to the room so you don’t fall over it.

· Keep bed cover and blanket on chairs.

· Finish making one bed before starting the other one.

· Put dirty linen from the bed and bathroom in the linen bag right away.

· Clear bathroom floor before cleaning.

· Pick up anything you drop .

6 - Keep your back straight while making beds.

· Fold bed cover in half from the foot of bed where you have room and don’t have overreach.

· Pull sheet off from the foot of bed and place immediately in linen bag.

· Start making the bed from the head so you can tighten the bottom sheet.

· Lift with legs, bend with knees to safe yourself.

· Place top sheet and blanket from foot of bed to give your space to move.

7 - Bathroom cleaning.

· Stand outside the tub to rinse bathtub after scrubbing.

· Use a bucket, towel so you don’t steam the room.

· While cleaning bathroom, stand on bath mat.

· Wipe floor from inside to outside properly.

8 - Removing waste.

· Empty waste basket/ bin directly into trash container/ bag on cart.

· Remove razor blade container from the back, never put hand inside.

· Wrap used razor blades in paper before throwing away.