VIP in house

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VIP in house

Bài gửi  Admin on Mon Oct 08, 2012 10:25 pm

Standard :

Policy:

Special attention should be provided to a VIP room when a “VIP” guest is in house.

Procedures :

1. Room Attendant must make up room as soon as possible and clean the room very carefully. All supplies must be high quality according to Hotel policy.

2. Floor Supervisor: give special instruction to the concerned R/A at morning briefing time.

3. Pay specially attention and check very carefully after R/A has finished daily cleaning.

4. Assistant Housekeeper/ Assistant Executive Operation: Review the VIP list early each morning. Notify the concerned Floor Supervisor for his special attention, and inspect all VIP rooms daily.

Admin
Admin

Posts : 271
Join date : 27/09/2012

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